Privacy Policy

Fitness House by Penny provides an online class booking platform for studio members. We are committed to protecting your privacy and ensuring you understand how we collect, use, and safeguard your personal data.

We collect the following types of data: • Name and email address • Phone number • Preferred studio location • Booking history and attendance records • Package and credit information • Online payment order information such as package selected, amount, payment status, and payment reference identifiers • Language preference • SMS notification preference • Google account basic profile data when signing in with Google Online card payments are processed by Stripe Checkout. The Fitness House app does not store your full card number or card security code. When you sign in with Google, we receive: • Your name • Email address • Google profile identifier • Profile picture (if provided by Google) We do not access your Gmail, Google Drive, Google Calendar, or any other Google services.

Your data is used for: • Account creation and authentication • Class booking and scheduling • Booking reminders and notifications • Package and credit management • Member support and communication • Operational reporting for the studio • Service improvement and analytics

Google user data is used solely to: • Authenticate your identity • Create and access your account • Personalize your experience We do not: • Sell your Google user data • Use Google user data for advertising • Share Google user data with third parties except service providers necessary to operate the app

We do not sell your personal data. Your data may be processed by: • Hosting and infrastructure providers • Authentication providers (Google) • Payment processor (Stripe) for online package purchases • Email and SMS service providers • Studio administrators for operational purposes Third-party providers process data under their applicable contractual and privacy obligations.

We retain your personal data while you have an active account and for as long as necessary to provide our services, comply with legal obligations, and resolve disputes. You may request deletion of your data at any time.

You have the right to: • Request access to your personal data • Request correction of inaccurate data • Request deletion of your data • Withdraw consent for SMS notifications • Export your data • Contact the studio for data-related requests

We use cookies and local storage for: • Authentication and session management • Language preference storage • App functionality and user preferences • Analytics and performance monitoring

We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure.

Our service is intended for studio clients and is not directed at children under 13 (or 16 in certain jurisdictions) without parent or guardian consent.

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date.

For any privacy-related questions or requests, please contact us: Email: pkasfiki@gmail.com Business: Fitness House by Penny Website: https://fitnesshousebypenny.gr